What the system does
A pre-ordering system for my parents’ Vietnamese takeaway in Leipzig. It replaced phone orders taken one call at a time: customers browse the menu, pick a pickup slot and order online, and the kitchen works from a single queue instead of a pile of notes.
- Menu browsing and search by dish number or name
- Pickup-slot booking with availability checks
- Free cancellation within three minutes of ordering
- Kitchen queue replacing hand-written order notes
- Receipt printing on a Raspberry Pi kiosk on site
- Login over SMS one-time codes
- GDPR and GoBD compliance handled
In progress: A loyalty programme with points.
The path of an order.
Not a mock-up: these are the steps a real pre-order takes, from the menu to a receipt printing in the kitchen.
- 01MenuDishes by number, searchableCustomer
- 02In the cartDish chosenCustomer
- 03Pickup slotAvailability checkedCustomer
- 04Order placedFree cancellation for three minutesCustomer
- 05Kitchen queueOne queue, no paper notesKitchen
- 06Receipt printedRaspberry Pi on siteKitchen
The same steps the live site runs. Playable on the TV in the lounge.